Take 5 Media · Hospitality Division

Hotel Audits
Done Properly.

Independent building inspections, service reviews and ISO management audits for hotels and hospitality venues — plus RSA certification. Straight talk, delivered by people who've actually worked the floor.

ISO9001 · 45001 · 14001
RSACertification Included
30+Years HSEQ Experience
100%Plain English Reports
What we cover

Every part of the guest experience.

From the foundations to the front desk to the food on the plate — a Take 5 Hotel Audit looks at the whole operation, not just the paperwork.

01
Building & Engineering

Concrete dilapidation, interior painting condition and general cleanliness — engineering reports handled with trusted partners, including a Residential Foundation Specialist for structural concerns.

02
Customer Service

Front desk, housekeeping and floor-level service reviews — an honest, coalface read on how guests are actually being treated.

03
Restaurant & Food

Restaurant service and food quality reviews, in the same plain-English style as our STR8ON4U Hospitality Plus show.

04
ISO Management Review

Full management system reviews and roll-outs against ISO 9001 (Quality), 45001 (Safety) and 14001 (Environmental).

05
RSA Certification

Responsible Service of Alcohol certification for bartenders and floor staff — a requirement to work in Australia's nightclub and hospitality industry.

06
Plain-English Reporting

No jargon, no 40-page compliance binder nobody reads — a clear report management can actually act on.

Who it's for

Built for venues that want it done right.

Hotels & Resorts

Full-service audits covering the building, the service and the systems behind it.

Pubs, Bars & Nightclubs

RSA certification and service reviews for venues that need staff compliant and guests looked after.

Restaurants & Cafés

Food and service reviews aligned with the STR8ON4U Hospitality Plus format.

Hospitality Groups

ISO management system roll-outs across multiple properties, standardised and coalface-tested.

How it works

Simple, on-site, no surprises.

01
Book the Audit
Get in touch and tell us what you want covered — building, service, ISO systems, RSA, or all of it.
02
On-Site Review
We walk the property, talk to your team and assess the guest experience firsthand.
03
Plain-English Report
A clear, actionable report — what's working, what's not, and what to fix first.
04
Follow-Up & Certification
RSA certification and ISO system support to close the gaps we find.

Ready for an honest look?

Book a Take 5 Hotel Audit and get a straight, coalface read on your property — no jargon, no judgement.

Book an Audit